Flex Manager

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European business ICT specialist

European business ICT specialist

Work Experience

EXECUTIVE SUMMARY
. Highly professional individual with an uncommon combination of sharp business acumen coupled with strong technical competence
. Has managed all aspects of an international business for a region encompassing all mainland European countries, reporting directly to the President & CEO
. Full PnL responsibility and successful management of multimillion Euro European operations of a service organisation encompassing 17 countries and 350 staff
. Strengths include business development, appreciation of cultural diversity, building teams, agility in learning and business leadership/transformation
. Comfortable dealing with all layers of an organisation from CEO/CIO through to team leaders

EMPLOYMENT HISTORY

2004 - PRESENT
Business consultant (Belgium July 2004 – Present)
. Global ERP business process/software fit, supplier management & strategy definition
. Business process re-engineering for national and international data retention regulations
. Contract outsourcing and transition management
. Programme management of global division mergers & divestments, ICT related
. Definition and implementation of global corporate vendor management strategy
. Independent consulting on transition to Service Oriented Architecture (SOA) based business processes
. Implementation of IT aspects of Sarbanes Oxley
. Business plan development and implementation for new technology entrant to market
. Regular guest speaker at international conferences

Case study: 10 month CIO level consulting project with global FMG corporation. Analysis of ERP strategy, upgrade options and product selection. ERP global contract renegotiation saving €6million.

Case study: Programme management of divestment of large European subsidiary of global coporation. Included contract migration, outsourcing, application & licence management & HR related issues.

FILETEK 2000 – 2004
Regional Manager Europe (Belgium June 2000 – June 2004)
. Definition and implementation of European business strategy
. Full PnL responsibility for European operations
. Formulated & implemented channel & partner strategy
. Competitive analysis & market study
. Year on year increase in sales and consulting revenue


EDS 1991 - 2000

Xerox Europe: Regional Account Director (UK Sept 1997 – June 2000)
. Responsible for all salary, career planning and daily management of 350 staff in 17 countries
. PnL USD120million, reduced costs by 20% and increased revenue by 15 % annually
. Year on year increase in customer and employee satisfaction
. Programme management of pan-European Year2000 “business readiness” projects
. Established “future leaders” programme for talent development
. Exceeded “Global Achievement Indicators” for services, enabling 20% increase in revenue

Delphi Automotive Europe: C4 Deployment Manager (Luxembourg Sept 1995 – Sept 1997)
. Implementation of business information management (C4) standards, achieving highest conformance rating globally

Delphi Automotive Europe: European Translation Centre (Luxembourg Sept 1993 – Sept 1995)
. Negotiated and implemented a state of the art, ISO9001 approved, data exchange service
. Renegotiated contract after three years, enhancing service portfolio and profitability of service
. Consultant for Delphi Automotive Europe for data exchange matters with major customers

Delphi Automotive Europe: Application & network support (France May 1991 – Sept 1993)
. Doubled team size and profitability by enhancing services and managing the contract terms
. Fluent in French within six months

NATIONAL WESTMINSTER BANK 1988 – 1991
Network Services Group -Analyst/Programmer (UK Oct 1988 – April 1991)
. Design, creation & deployment of PC/mainframe based secure payment system
. Management of end-user testing and packaging of the product for commercial deployment

LUCAS CAV 1986 – 1988
Manufacturing –Cell Controller (UK Sept 1986 – Sept 1988)
. Management of high precision component manufacture in temperature controlled environment
. Increased productivity by 50% & reduced scrap rate by 70% over 18 months

GEC TURBINE GENERATORS 1981 – 1986
GEC Turbine Generators –Student Apprentice (UK Oct 1981 – Aug 1986)
. 1-3-1 “Thick sandwich” for Imperial College “Total Technology” programme
. Placements in design, production, quality control, non-destructive testing & site commissioning.

PERSONAL, INTERESTS & ACHIEVEMENTS
Qualifications BSc(Eng) ACGI 1st class: Imperial College of Science & Technology, London
Chartered Mechanical Engineer (CEng IMechE)
Elected to International Who’s Who of Professionals for 2002 edition

Personal Born 1963, married, two children

Leisure: Table tennis (Club captain, Imperial college 1984-86), Squash, SCUBA diving (PADI advanced open water), Tai-Chi





Education

BSc (Eng) 1st class, Imperial College London (1986)

Skills

Change management; ICT strategy; Information management; Project & programme management.

Languages

English, French, Dutch, German

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