Flexmanager - Unit Management

Unit Management

Work Experience

Business Objects BeLux
February 2001- July 2001

Business Unit Manager
- Responsible for the consulting and applications business units
- People management of both starting teams (4 people)
- Business unit set-up: strategy definition with regards to sales, marketing and delivery; business development; process reviews…
- Member of the management team of the BeLux office

marchFIRST - International Internet Consulting Company (formerly USWeb/CKS, formerly Case-Consult)
May 1998 – January 2001

Operations Manager (May 2000- January 2001)
- Responsible for the operations department of the Belgian office (80 people): managing, organizing, supervising and coordinating the activities related to the internal operations
- People Management of 8 people that run the different departments of operations (Finance, HR, ICT and Front-Office)
- Responsible for forecasting of the office revenue for both Client View and Productivity View (weekly process)

Practice Leader - Customer Relationship Management (September 1999 – May 2000)
- Responsible for the start-up of the CRM Practice
- Practice strategy definition, Marketing Plan and Business Plan writing
- People management, recruitment, sales support
- Market analysis, project methodology elaboration

Senior Consultant Data Warehousing (May 1998- September 1999)
- Business consulting related to Data Warehousing projects
- Strategic requirements analysis and definition
- Return on Investment study and analysis
- End user tool evaluation, selection and implementation
- Project management, Project coaching

SIEMENS NIXDORF INFORMATION SYSTEMS N.V.
April 1996 - May 1998

Consultant Data Warehousing - Centre of Excellence, Brussels
- Business consulting related to Data Warehousing projects
- Strategic requirements analysis and definition
- Data Warehouse design, planning, source to target mapping
- End user tool evaluation, selection and implementation
- Project management

EUROPEAN COMMISSION
DG III B2 : Industry - Legislation and standardisation and telematics networks
November 1993 - April 1996

Responsible for the Management Information System
- Management and optimisation of an existing management information system
- Project management of the implementation of the existing management information system in other departments (analysis of user requirements, solution design, project
management and training)

Education

MBA studies
Master of Business Administration: Executive Management (1999-2001) – Cum Laude
Vlerick Leuven Gent Management School, Gent, Belgium

Thesis: “Balanced Scorecard for an e-business Intelligence Software Company”

Post-graduate studies
Post-graduate studies in Managerial Economics (1993)
K.U.Leuven, Faculteit der Economische en Toegepaste Economische Wetenschappen Leuven, Belgium

Graduate studies
Industrial Engineer Electronics (1992)
Specialisation: Information Technology
Groep T, Industriële Hogeschool, Leuven, Belgium
Thesis: “Computerisation of the control-system for project costs”

Candidate Civil Engineer (1990)
K.U.Leuven, Faculteit Toegepaste Wetenschappen, Leuven, Belgium

High School
Latin-Mathematics
Heilig-Hartcollege, Brussels, Belgium

Skills

Unit Management / Project Management
Strategy definition and follow-up with Balanced Scorecard

Languages

·Dutch excellent (native language)
·French very good
·English very good

Other

·Project Management Excellence Programme (P.M.I., 6 days, 2000)