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International ICT & Program Manager

International ICT & Program Manager

Werkervaring interimmanager

Since 2009 Interim IT & Program Manager
- City Mechelen: ICT Change Manager
- AGC: European Infrastructure Manager
- Federal Agency Nuclear Control: Program Manager

2000 – 2009 Deloitte
Global DTS PMO Director;
Global Director Project Delivery
Global DTS Client Management Director;
European CIO

1996 – 2000 DHL Inernational - ICT Manager BeLux

1994 – 1996 GTech - European Technical Services Manager
1991 – 1994 Cerestar - Assistant IT Manager
1989 – 1991 Telindus - Systems Manager
1989 – 1989 Scorpio Network Services - Systems Programmer

Interim Management Details:
City Mechelen (2/2015 - Now)

Mechelen is one of the major cities in Belgium with over 80000 citizens. Mechelen employs about 1200 civil servants.
The objective of the assignment was to integrate the ICT departments of Stad Mechelen and Sociaal Huis. At the same time a new ICT strategy was developed.

Major achievements:
- Assessed both ICT organizations, and identified short term improvement opportunities.
- Developed and implemented new organization structure for the integrated ICT organization.
- Developed new ICT technology architecture taking advantage of cloud based technology solutions.
- Temporarily took over the role of ICT Manager awaiting the permanent recruitment.
- Further optimized and streamlined ICT operational support for the integrated ICT team.
- Introduced formal Project Management methodology and supporting portfolio and project management tools.

AGC - European IT infrastructure Manager (9/2012 – 7/2014)
As a result of change in IT leadership I was attracted as the European IT Infrastructure Manager to review the Infrastructure organization structures, processes and budgets, in order to improve in all areas.
Over 2 years, during corporate restructuring, I reorganized the Infrastructure organization while:
- Reducing management overheads;
- Increasing team productivity by +10 %;
- Implementing a skill centre based support model, with near shored locations;
- Outsourcing of the main European data centers;
- Introducing standard ITIL based support processes, resulting in higher quality of service;
- Renegotiation of major supplier contracts, resulting in significant savings;
- Decreasing the Opex IT budget by 21%, freeing up room for Capex investments.

FANC - Program Manager (10/2009 – 8/2012)
As program manager I have responsibility for the development of the specifications and business processes for the new Central Information System for the Agency. The technical solution is based on MS Dynamics CRM and integration with MS Sharepoint as the document and records management solution. This system is the backbone for future eGovernment initiatives within the Agency.
- Analysis of the existing central information system.
- Redefinition and harmonization of the existing business processes
- Development of the specifications
- Preparation work and detailed analyses
- Development and preparation of the data migration strategy.
- Execution of the European tendering process, evaluation and selection of the integrator
- Management of the overall project plan and budget
- Alignment of activities between FANC and the integrator
- Follow-up of the implementation of the solution and quality control of the deliverables
- Communication at all levels of the organization.

Opleiding interimmanager

Groep T Leuven (1986) Master of Industrial Engineering, Digital Electronics
Glorieux Instituut Oostakker (1981) Degree, Mechanical Engineering

Consultancy interimmanagement a.i. kerncompetenties

International and multi-cultural IT teams (100+ people)
Capex & Opex budgets (25+ M€)
Mergers, Acquisitions, Restructuring, Negotiations
Business and IT Transformation
IS/IT Strategic Alignment and Governance
IT Operation Optimization
Project Portfolio Management
Shared Service Center Implementation
Packaged Software Implementation
Selective Outsourcing & Vendor Management

Talenkennis interimmanager



PMP Certified since 2008


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