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Projectleider Migratie en Rollout

Projectleider Migratie en Rollout

Werkervaring interimmanager

07/04- 02/05
Data Migration Coordinator
ING Bank
Hoofddorp, The Netherlands
Reported to Migration Manager
Migration of data from Novell and Windows NT servers for 45.000 users across The Netherlands (Project:CEDS). Responsible for documentation and implementation of processes and tooling. Liased with customers and coordinated process and personnel for the pilot rollout and subsequent production rollouts.

07/03- 03/04
Senior Team Leader Migration and Rollout / Project Manager UK
Siemens Netherlands
Zoetermeer, The Netherlands
Reported to Project Manager Migration and Rollout
Windows 2003 server and Windows XP client migration and rollout project. Wrote and implemented the Migration and Rollout project plan for an outsourcing project. Responsible for execution of the pilot project and rollouts in the United Kingdom. Set up a Project office to coach and facilitate new team leaders after pilot. Also supervised development of Active Directory Forest, Schema and Group policy changes. PM Responsible for the Central Rollout Databases, Mail migration, Server rollout and project management of personnel and resources of UK rollout.

04/03-06/03
Windows XP Consultant
Syntegra / Nissan Europe
Amsterdam, The Netherlands
Reported to Migration Project Leader
Novell to Windows 2003 migration project. Provided an in-depth technical review of the Windows XP Desktop and Laptop Image and wrote extensive test plans. Responsible for implementation of Active Directory schema changes and group policy objects, Outlook client configuration scripts, acceptance testing and distribution of WISE Packages using SMS. Also responsible for migration and language testing of Access databases, Excel sheets and Word documents from office 97 to Office XP.

09/02-11/02
Senior Systems Specialist / SMS specialist
Compaq / PGGM
Zeist, The Netherlands
Reported to Team Manager
Member of the 3rd line support team. Responsible for Microsoft Systems Management Server (SMS) and deployment of client software in Windows XP workstations. Also involved in the migration of Windows 95 to Windows XP and Exchange 5.5 mailboxes to Exchange 2000 mailboxes and Exchange migration. As an SMS specialist responsible for software distribution, troubleshooting installation issues, acceptance testing of WISE scripts and working with the Scripting Team to improve installations by formalizing application acceptance criteria, procedures and standards.

11/01-05/02
Senior Systems Engineer / Security Specialist
ABN Amro Bank N.V.
Amstelveen, The Netherlands
Reported to Project Leader
Member of the 3rd line support department in the Netherlands largest Windows 2000, Exchange 2000 Environment. Engineered installations for several Y2K Hotfixes, AD changes and Service packs, Office 2000, Norton Antivirus 7.61, WinXP image, and other RFCs, acceptance testing and wrote administration procedures. Also worked on Change management procedures, standardisation of application implementation and distribution methods using WISE and in-house tools. As a Security specialist wrote ‘Proof of Concept’ and AV management process documents and implemenented the PKI environment. Also formal contact for Microsoft Premier and Symantec Platinum Support.

10/99-06/01
Team Leader Rollout Migration and Rollout
HP / Dutch Ministry of Foreign Affairs
The Hague, The Netherlands
Reported to Rollout Project Leader
Worldwide Windows NT desktop and NT/Exchange/SMS Server rollout and end-user training project in diplomatic environment (project: Pygmalion). Involved in set up and documentation of (‘site-survey’) requirement gathering processes and rollout processes. As single point of contact, responsible for project-wise execution of rollout of front office and back office equipment and software at Embassies and Consulates worldwide. Also responsible for placing and approving hardware orders, improvement of acceptance criteria and ITIL implementation processes.

08/99-10/99
Senior Rollout Engineer
Martinair Holland N.V.
Schiphol, The Netherlands
Reported to Rollout Project Leader
Short Y2K project, using Project 98, to roll out NT server 4.0 with Exchange 5.5 and SMS 2.0 and Windows 95 clients around Schiphol Airport in the Netherlands and at Charles de Gaulle Airport in France. Also responsible for pilot implementation of CD tower, evaluation of OCR Software and Y2K acceptance and standard setting of allowed applications within entire organisation

10/98-04/99
Project Leader
Origin / Royal PTT Post
The Hague, The Netherlands
Reported to Manager Technical Project Leaders
Responsible, from rollout to exploitation, for managing rollout, implementation and support of a business-critical application (project: INDOOR), running in a HP-Unix 9/10 and (Open)Ingres environment,
Tasks included allocation of resources, writing and guarding SLA’s, writing project plans, using in-house PM method and ITIL, test and development coordination, managing risks within the project, Signalling and implementing general project/business improvements.
Other tasks included management of project groups, of acceptance of application parts by support organisation and reporting to Ops Management Team.

03/98-06/98
Desktop Rollout Consultant
CMG / Arco Chemical
Rotterdam, The Netherlands
Reported to Project Leader
International Windows 95, Lotus Notes desktop rollout, including IBM Antivirus and Norton Antivirus, Seagate DMS 3.0 including Wininstall, over several European countries.
Tasks included implementation of infrastructure and project standards and SLA’s, 2nd line trouble shooting and installation of Wininstall 5.1 scripts according to project standards.

02/98-03/98
Systems Consultant
ServiRail Construction Ltd.
London, England
Reported to General Director
Responsible for Implementation of Microsoft Small Business Server (SBS), Including Fax Sharing and Exchange 5.5, Proxy Server 1.1 and Internet Information Server 3 (IIS). Tasks also included incorporating with and migrating a NetWare 4.11 network to a NT4 network and implementing backup facilities.

10/97-01/98
Desktop Rollout Specialist
BBC WorldWide Ltd.
London, England
Reported to IT Technical Manager
Responsible for training of 3rd line Support staff, specification and configuration of Windows 95 Desktop Co-ordination of Window 95 Build, SMS and Exchange testing and implementation, using Prince II, Also liaison with 1st line and user training departments.

07/97-09/97
Site Leader
Digital Equipment Corporation B.V.
Maastricht, The Netherlands
Reported to Project Manager
International Windows 95 desktop rollout for client, over 14 different countries. Personally involved with 5 sites in Holland, France and Spain. Tasks included roll out preperation by setting application and infrastructure standards and final configuration of ready installed NT, Exchange and SMS servers. As first point of contact on 2 of these sites, tasks also included management of an on-site rollout team and reporting of daily progress.
01/97 - 05/97
Project Leader
Glaxo Wellcome Plc.
London, England
Reported to Project Manager
High profile project (Project: ID95) to achieve standardisation of desktops and laptops across the company. Project Leader, using Prince II, for Windows 95 development of rollout over 14 sites nation-wide with over 2000 machines. A joint project for Windows 95 on notebooks and Windows 95/NT on desktops joint between UK and USA. Also implemented Exchange and SMS.
Responsible for Release Management, Architecture, Testing, Documentation and Quality Assurance of a standard Windows 95 Build. Tasks included presentations to management, fund raising, and training of 3rd line support groups and 3rd line technical support during pilot phase.

09/96 - 11/96
Technical Support Engineer
DigiPhone Europe Ltd.
London, England
Reported to Commercial Director
Procurement, installation, implementation and maintenance of computer hardware used for networked administration within the site (organisation) and externally networked functions to external sites/offices.
Tasks included planning, developing and rolling out the LAN migration from Novell 4.11 to Windows NT. Also planning the implementation of a WWW server with Internet Dial-up facilities. Other task include planning and organising the new support department and providing technical support to distributors and users of DigiPhone Deluxe in 15 European countries

07/96 - 10/96
Systems Controller
ServiRail Construction Ltd.
London, England
Reported to General Director
Set up a 10-user Windows NT network with additional Remote Access, Fax Server and E-mail Services. Made purchases concerning upgrade of existing and new hardware and software and provided technical support for Windows 95, Office 95 Pro and Sage Sovereign Accounting. Also wrote Project Plan and adressed various other IT problems.

08/95 - 06/96
Senior Systems Engineer
Peteson Computers Ltd.
London, England
Reported to Company Director
Set up computers, installed applications including Microsoft Windows 3.11, Windows 95, Word, Excel and Word Perfect and MS-Office. Provided technical support to customers in the use of software and hardware.
Other tasks included supervising shop and office activities, custom-building and repairing personal computers, ordering stock, providing after-sales technical support and generally liaison with suppliers and customers both verbally and in writing. Also trained personnel.

06/94 - 08/95
Medic
Royal Dutch Army (Compulsory National Service)
Ossendrecht, The Netherlands
Reported to Company Physician
Also served in former Yugoslavia for six months under United Nations flag, after undergoing training in as a medic.
During that time devised and implemented computerised procedures to process and monitor classified medical information. Also -responsible for training personnel to use these tools.

03/94 - 06/94
Cashier
ABN-AMRO Bank
Amsterdam, The Netherlands
Reported to Branch Manager
Tasks included checking legitimacy of transactions made by self and others, opening new personal, business and insurance accounts for customers. Tasks also included mediating between customers and several internal departments when necessary, in order to maintain good customer relations.

06/90 - 12/93
Technical Support Engineer
RAET N.V.
Diemen, The Netherlands
Reported to Systems Manager
Worked most school holidays for a total of approximately 40 weeks.
Tasks included Hardware and Software fault curing on a Local Area Network. Tasks also included giving technical support to customers who used packages designed by RAET.



Opleiding interimmanager

tifications

Microsoft Certified Systems Engineer (MCSE) on Windows 2000
10/01
070-222: Migrating from Microsoft Windows NT 4.0 to Microsoft Windows 2000
070-221: Designing a Microsoft Windows 2000 Network Infrastructure

09/01
070-220: Designing Security for a Microsoft Windows 2000 Network
070-219: Designing a Microsoft Windows 2000 Directory Services Infrastructure

08/01
070-217: Implementing and Administering a Microsoft Windows 2000 Directory Services Infrastructure
070-216: Implementing and Administering a Microsoft Windows 2000 Network Infrastructure
070-215: Installing, Configuring, and Administering Microsoft Windows 2000 Server
070-210: Installing, Configuring, and Administering Microsoft Windows 2000 Professional

Other
N10-001 : CompTIA Network + Certification Exam (10/01)
ITES : ITIL Foundation Certificate in IT Service Management (02/03)
PR2ES : Prince 2 Foundation Certificate (02/03)




Courses

02/04, 5 days

Implementing and Managing Microsoft Exchange Server 2003
Global Knowledge, Nieuwegein NL

10/03, 5 days
Microsoft Certified Trainer (MCT) – Train the Trainer
Nique Consultancy, Nijmegen NL

05/03, 5 days
ITIL Service Management – Service Delivery
PinkRoccade, The Hague NL

03/03, 5 days
ITIL Service Management – Service Support
PinkRoccade, Bilthoven NL

02/00, 5 days
Microsoft Windows 2000 Accelerated Exam for MCP Certified on Windows NT4.0
Azlan, Zoetermeer NL

11/98, 2 days
Probaat (In-house PM Method) and ITIL Foundation Workshop
PTT Post, The Hague NL

10/97, 5 days
Prince II Practitioner Course
Metadata, London UK

09/97, 3 days
Novell Complete Administrator (CNA4) Course
Tech Connect, Kingston UK

10/97, 7 days
Windows NT 4.0 Workstation and Server Course
Tech Connect, Kingston UK


Education
12/04 - Current
University of Liverpool
Distance Learning
Master of Science in Information Technology (M.Sc in IT)
So far completed Post Graduate Certificate (PGCert) level.
Modules covered: 1.Computer Structures, 2.Object Oriented Programming and Design using C++, 3.Programming the Internet, 4.Databases, 5.Computer Communications and Networks and 6.Software Engineering.
Modules remaining, 7.Security Engineering, 8.Project Management in IT 9.Dissertation
08/92 - 06/93
Hogeschool van Amsterdam
Amsterdam, Holland
Hoger Laboratorium Onderwijs (HLO)
Completed first year of Laboratory School.
08/86 - 06/92
Augustinus College
Amsterdam, Holland
Hoger Algemeen Voortgezet Onderwijs (HBO)

Completed exams in Mathematics, Biology, Chemistry, Physics, English and Dutch.


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