Flex Manager

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Interim management, business intelligence

Interim management, business intelligence

Work Experience

Management profile

Zephyr is a business- and program manager with over 20 years of experience in the area of information and communication technology.
As employee of Digital Equipment, Atos Origin and The Vision Web he worked for the top 100 companies in the world as change manager, program director and business consultant. Since 2004 he works on interim basis.

During high conjuncture he has proven to be successful in building on growth and in low conjuncture on restructuring and reducing costs. He understands very well the influence of multiple disciplines that makes change successful.

He has a broad experience in complex public infrastructure projects, leading consortia and European tendering procedures. All his projects have been driven from a business perspective and a pragmatic approach for reality while operating with personal attention and political sensitivity.

His strength is to accelerate business ideas into reality, to get dependencies clear, to manage the risks and to ensure clarity on the projects with respect to business targets to be met.

He has proven to be a very successful manager within complex organisations.



- Overview of Assignments

2004 Rosegarden Studios
Role Business consultant
Result RGS broadcasts live interactive television programmes throughout the world. A database marketing system has been designed, implemented and resulting in over 10% profit growth.

2003 Royal Vopak
Role Business consultant, auditor
Result Audit report on the global JD Edwards implementation for controlling the tanker transport and storage. The program is for improving customer service level above the competition in the market.

2002 Infonet
Role Program manager SAP
Result A configured SAP system, adapted organisational procedures and clear reporting in respect of business objectives. (Including reporting on Key Performance Indicators) Major condition for the next growth phase of the company is in place.

2001 RTL Nederland
Role Manager business information
Result The use of satellite and cable technologies and co-operation between several departments created synergy and improved business efficiency for this broadcast and marketing company. (i.e. Veronica/Yorin, RTL 4 and RTL 5).

Q3 2000 YourNews
Role Chief Technology Officer
Result Structured ICT infrastructure and ICT organisation to grow within 3 years to a European ISP for Internet related content. The company is a new economy Internet service provider.

Q1,2 2000 The Vision Web
Role Program Manager IPO
Result Strategy for IPO implementation and the consequences for the organisation and business to work in the future, as a registered company at the stock exchange has been made crystal clear. The company decided to take more time for this important step and way of financing the growth of the company.

1999 – 2000 Shell International Petroleum Maatschappij
Role Management Consultant
Result Plant maintenance cost reduction plan for Petrol-chemical plants.
Implementation strategy and program plan for the roll-out of an asset information management system for sixty plants in one year.

1998 - 1999 KPN Telecom
Role Program Director
Result Co-ordination of all infrastructure projects for the relocation of ABN AMRO headquarters resulting in a new (Amsterdam) City Ring.

1997 - 1998 Philips Electronics N.V.
Role Program Director
Result Move Philips Headquarter (incl. Global departments) to Amsterdam.

1996 - 1997 Philips Electronics N.V.
Role Management Consultant
Result Business case and implementation plan for global support centres to manage 90.000 desktops for customers

1996 Philips Nederland N.V.
Role Interim support manager
Result Reorganised service organisation for desktop services.

1995 - 1996 ABN AMRO Bank
Role Management Consultant
Result Plan and business concept for the world-wide roll-out for Lotus Notes infrastructure and its organisation

1995 - 1996 AEGON
Role Management Consultant
Result Planning/designing the new infrastructure for the new channelling strategy and business organisation

1995 - 1995 European Option Exchange
Role Interim Manager
Result The successful transition to a new trading infrastructure.

1993 - 1995 Mees Pierson
Role Program Manager
Result Successful realisation of new dealingrooms in London, Amsterdam, The Hague,

1994 Ministry of Finance
Role Bid Manager
Result European tender replies for maintenance of the IT infrastructures

1993 - 1994 NV luchthaven Schiphol
Role Business Development Manager
Result Development of the Mobile data network

1993 Ministry of Foreign Affairs
Role Bid manager and Program manager
Result Building a National Ship and Design Centre in India.

1991 - 1992 European Patent Office
Role Program Manager
Result Implementation of the infrastructure for the Electronic Filing system and retrieval system (14 TB data). An infrastructure over 16 European countries

1991 - 1991 Kadaster
Role Project Manager
Result Global design for the Network 2000 project. Infrastructure for information exchange with notary and broker in Netherlands.

1990 - 1991 Shell International Petroleum Maatschappij
Role Project Manager
Result Pilot for electronic mail system between France, Germany, United Kingdom and Netherlands

1989 - 1991 Fokker Aircraft
Role Project Manager
Result IT multi-site infrastructure for 5000 users

1987 - 1989 Exact Automatiseringen
Role Manager Product Development
Result New software products developed for the 90’s.

1985 - 1987 Van Gelder Papier bedrijven
Role Manager
Result Rebuilding the IT department supporting multiple-countries





Education

Mechanical Engineering - Technical University Eindhoven('80)

Management Science &
Industrial Engineering - Technical University Eindhoven('85)

Several strategy, culture and skill courses.

Strategic management - Focus
Marketing and Sales - Holden corporation
Management of Change - KPMG

.

Skills

Management:
- management of change processes in political environments
- Management of international projects with different cultures involved
- System integrator of large projects with multiple vendors
- Delivery of time critical projects within crisis situations
- Information- and infrastructure planning facilitation the company strategy
- Business development for infrastructure program’s
- Service management for ICT infrastructures, call centers,
- Commercial and legal negotiations, consortia

Business intelligence:
- for logistic and process efficiency
- for marketing effectivity
- High conjuncture: Business development for new business and business repositioning.
- Low conjuncture: restructuring, cost reduction
.


Languages

Dutch - Native
English - Fluent
French & German - Fairly well

Other

His experience is mainly in Industry and Financial institutions but also in national and international public sector, telephone companies, transport and media.




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