Flex Manager

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interim manager

interim manager

Work Experience

Kelly services inc - Detroit, MN 24 Month Contract: 2002 – Jan 2005
Kelly Services is one of the world's largest recruitment and human resources specialists with a global network spanning more than 26 countries and a turnover of circa $4.3 billion per year.

European Programme Manager, General Electric (Based in London, UK and The Hague, The Netherlands)
Programme managed the implementation of a Pan European Vendor Management System across Europe, (UK, France, Belgium, Netherlands, Germany, and Nordics). Managed a combination P&L and cost centre across the five core countries.
• Analyzed initial business model for savings across all GE businesses across Europe and developed alternative cost model to increase savings from suppliers
• Negotiated with incumbent and new suppliers to reduce costs and maximise service levels.
• Managed contract process at a European and country level in collaboration with Corporate and Country Legal Departments
• Negotiated commercial and delivery aspects of the service level agreement (SLA) contracts.
• Deployed digitised procurement software in multiple countries and business units.

Lucent Technologies - Murray Hill, NJ 1998 – 2002
Lucent Technologies, a multi-billion dollar publicly held company, designs and delivers networks for the world's largest communications service providers.

Managing Principal (Based in Frankfurt, Germany)
Build of 4 x Professional Services business units while based in Frankfurt, Germany. Managed P&L with revenue in excess of $10M for the organization of 50 employees across four countries. The growth was achieved through building new accounts and streamlining existing business and internal organization structures.
• Directed Managing Consultants and Account Managers for Germany, Russia, Poland, Czech Republic and South Africa.
• Directed bid and proposal team to win the primary and incremental programs.
• Program managed outsourced operations; Remote Network monitoring, Data centre, and IT application integration, within budget and schedule constraints.
• Developed annual business plans for the region and implemented these plans at the country level with country consulting teams.
• Developed and implemented business models for each country.
• Managed changes within the European market and Lucent organisation to increase profitability, stabilise costs, and restructure business units to increase performance.
• Received recognition for business results with Lucent Q3 1999 CEO Award.

Significant Accomplishments:
• Project Manager for Business and Technical Roadmap design, planning, implementation and operational management, for Deutsche Telekom HQ in Bonn, Design Center in Munster and Operations in Stuttgart.
• Project Manager for Concept, Design, and Implementation of Broadband Services in Bulgaria for Cable Bulgaria, from business planning to operational support at IP level.
• Project Manager for Design and Planning for Oracle ASP solution in Czech Republic, including network design, scaling servers, providing OSS roadmap, and security solution.
• Project Manager for Design, implementation and management for Winstar Wireless Broadband solutions across Europe.

CHS logistics – Miami, FL 1995 – 1998
CHS was a focused world-wide distributor, with a carefully selected product offering of world class suppliers of computers and computer peripherals. This company was dissolved in 1999.
Consultant, IT & Logistics (Helmond, NL)
Managed the concept, design, deployment and management of a global logistics Ebusiness solution
• Procured and negotiated initial suppliers to deliver Global Ebusiness solution.
• Managed Read For Proposal (RFP) and bid process to reduce number of suppliers based on cost, quality and service delivery.
• Program Managed implementation of new business process for logistic supply chain solution across Europe and the Middle East.
• Implemented support plans and escalation path for the organizations in Europe and Asia Pacific.


Education

Loreto Catholic College, Manchester, UK
Business Studies Degree, OU Business School, UK
Currently studying Executive MBA at Manchester Business School, UK


Skills

An experienced leader with thorough business understanding, including P&L responsibility for large systems/software/staffing implementations. Demonstrated ability to streamline and implement program management, large systems integration, management and service level management methodologies. Has excellent in-depth knowledge of Project Management methodologies.

• Led matrix-managed teams across multiple functions in mainland Europe.
• Multi-lingual manager, effective in global business and customer environments.
• Collaborative relationship builder at both, the executive management and functional levels.


Languages

English - Native
Dutch - Fluent
German - Passive

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