Flex Manager

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Sales & General Management

Sales & General Management

Work Experience

Xerox (Middle East Operations) - Global Solutions Business Manager Sept 2000 – Dec 2001

Xerox Business Consultant to Key Distributor Operation to assist the development of market strategies, Recruitment, Management of and Development of Sales and Support team focused on Xerox Flagship Products.

Define Business Plan and Cash flow requirements and manage within tight budget
Establish High End Sales and Support Team within Largest Distributor Operations
Develop Solutions Centre to demonstrate Xerox capabilities
Identify skill sets required to develop the distributor operation
Pass on knowledge and advice to the distributor
Educate the market place around high end Xerox solutions
Rapid capture of market share

Xerox (Saudi Arabia) - Business Development Manager April 1996 – Aug 2000

First Line Manager reporting to the General Manager with Sales Team Management and Strategic Business Development responsibility. Development and implementation of a number of Strategic Business projects including; High End Production Systems, Business Services, Document Consulting and Account Management.

Lead, Guide and Direct multiple Sales Teams.
Recruit, Develop and identify training needs.
Devise Sales Compensation and incentive plans.
Achieve aggressive business growth plans for High End Systems Business area.
Develop and implement pricing strategies and policy.
Plan and implement product launch and martket engagement.
Develop Outsourcing Services Sales Programme
Develop engagement strategy and approach to Saudi Aramco (World’s Largest Oil Company.)
Develop Sales & Marketing strategy for selected Indirect Channels products.
Implement collaborative workgroup & knowledge sharing software across the enterprise.

Career Achievements 1996 - Present

Setup New Sales & Support business Team from scratch with an exceptionally successful startup. Achieved more in more one year than others had achieved in four years. 2000 – 2001 All business objectives achieved. Business continues to run smoothly and successfully..
Developed successful sales strategy for largest Billing solution for Telecom industry against stiff competition . Largest Xerox Solution in Middle East.
Consistent Year on Year growth 250% + during 1998 and 1999
All key strategic objectives achieved
Xerox Prestige Club Award
Xerox Honours Club Award

Xerox (Botswana) - General Manager Feb 1994 – March 1996

Re-establish and manage a Xerox Distributorship. Management included Financial Management, Sales Management, Marketing, Logistics, Personnel, Strategic Planning, and Customer Service strategies.

Xerox (Lesotho) - General Manager June 1992 – Jan 1994

Management of a well established Xerox distributorship. Included Sales Management, Marketing, Logistics, Personnel, Strategic Planning, Finance, Customer Service and Quality.

Career Time Out - Wild Life Photography Dec 1991 – May 1992

Took time out to pursue a personal interest hobby in photography. Time spent living on banks of Zambezi River in Zimbabwe, Moremi & Kalahari Desert in Botswana and Skeleton Coast of Namibia observing and photographing Wild Life.

Xerox (Kuwait) - Sales Manager April 1991 – Nov 1991

Interim Sales Manager for new post Gulf War distributor in Kuwait. Primary responsibility toi manage Xerox onshore relationship for Offshore Business transactions agreed during the first months of post Gulf Conflict.

Xerox South Africa - Sales Manager July 1989 – Mar 991

Implementation of Xerox Account Management Process for selected accounts within Key Account Sales Teams. Development of Local Sales Strategy for then Copier Flagship product (5090).

Xerox UK - Key Account Sales Executive August 1987 – July 1989

Xerox Ireland - Sales Executive Jan 1985 – June 1987



Education

Extensive Xerox Training

Skills

Persuasive through well researched business arguments
Strategic Business Planner, Plan Monitor able to take corrective action when necessary
Selecting the right people/skills to complete the task/challenge ahead
Provide control, guidance, stability and reassurance during periods of uncertainty
Experienced in New Business startup pressures as well as mature market conditions
Leading and developing teams to achieve high levels of performance and results
Proven track record in exceeding sales and profit targets
Extensive experience in Multi-Cultural environments and conveying key messages where language proves to be a challenge
Strong user of Microsoft Office


Languages

English - Fluent
French - Intermediate

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