Flex Manager

 beschikbaar?

interimmanagement TIP: soortgelijke CVs vinden

/Change Manager/Programme Manager/Process Management/Consult

/Change Manager/Programme Manager/Process Management/Consult

Work Experience

PROFILE
Highly experienced manager, with more than 10 years experience in strategic business development, change management, financial sector consulting and (ICT) programme delivery.

Hands-on experience in organisational design, process management and multi-cultural change management. Proven analytical and evaluation skills. Probing mindset and strategic thinking. Excellent communication capabilities and presentation skills

A manager, with proven leadership skills, able to work on own initiative and as part of a team. Possess strong sense of responsibility, discipline and the ability to motivate teams.

Demonstrates strong sense of commercial and business awareness coupled with an in-depth knowledge of financial management benchmarking programmes.

Service minded and results driven. Planning, managing, and controlling project objectives and deliverables in achieving goals. Training, coaching, building group business support and thought capital

Loyalty, integrity and amiable personality
Subject Areas:
Change management
Programme Management
Financial Services Consultancy
Process Management
Business Process Redesign
Organisation design
Customer Care
Segmentation & Treatment Startegy
Package Selection and Implementation

Projects in:
. Lloyds TSB
. Royal Bank of Scotland
. Staal Bank
. UWV (GaK)
. Cadans


Education

Master of Change Management
Bachelors Economics
Diploma Information Science

Tranings:
.ISES Project Management
.Business Process Redesign
.Business Area Analysis
.Risk Analysis
.Consultancy Training


Skills

•Leadership skills, analytical skills, problem-solving skills, program planning, communications and negotiation skills, group intervention skills and organizational skills.

•Experience in financial and payment processing, multi-channel management, Internet technology, customer care, process improvement, content management.

•Commercial skills, social skills, experience in pitch processes, marketing and research skills and managing people.

•Microsoft applications and project management tools, Prince 2, ITIL and process modelling tools & techniques.

•Oracle Financial Analyzer, HP ITSM, Trideon DialogServer


Languages

English
Dutch

 beschikbaar?

Interim managers zoeken: