Flex Manager

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Staffing Manager

Staffing Manager

Work Experience

Summary
Motivated and ambitious recruitment team lead, with 7 years proven experience in recruitment across a broad section of countries in EMEA. A team player able to react to fast paced business demands and changes. Several years of internal program and project management experience, including WER, GER and Global programs, working virtually across sites and teams.

Work Experience
March 2007 - present (32 hrs)
Amsterdam Staffing Manager - Dell BV
Overall ownership for all Recruitment activity for site of over 900 employees
Develops Sourcing Strategies and plans to meet current and future demand.
Management of Recruiters and administrators, allocation of resources, performance management and provision of direction and support of day to day activities as required to support 4 business groups.
Responsible for building and implementing recruiting processes, SLA’s, and focus on metrics.
Budget ownership for the department

March 2005 – March 2006 (32 hrs)
WER Recruitment Manager – Intel International Amsterdam / UPC Barcelona
Overall ownership for all Recruitment activity within WER Region
Develops Sourcing Strategies and plans to meet current and future demand.
Management of Recruiters, allocation of resources, performance management and provision of direction and support of day to day activities as required for 3 regular and 3 temp employees based virtually within the region, including all college programs and 2 reports for the initial 6 months of department set up
Responsible for building a new department within the region including full integration and training of team. Putting in place recruiting processes, SLA’s, iMBO’s and metrics resulting in significant advances within the scorecard and customer feedback.
Budget ownership for the region.
GER Program lead on Employer Branding and Employee Referral Programs
GER Project Manager for Digital Health hiring ramp

January 2005 – March 2005 (32 hrs)
GER Strategic Programs – Program Manager – Intel International, Amsterdam
Responsible for driving college and strategic programmes within the Greater Europe region
Lead for GER College Forum and GER Representative on Global College Forum
Building and integration of WER and GER College Roadmaps to support hiring challenges/demand within the region

November 2003 to January 2005
Acting WER/META Account Manager (Temp Assignment) Intel International, Amsterdam
Role includes:
All hiring activity for WER/META Region
Team Lead for WER with 2 reports involving performance management, coaching and personal development
Account Management of SMG and META Region involving stakeholder management and strategic partnering.
Continued Project Management of vendor management for recruitment activity, member of EMEA Diversity team and Program Manager of EMEA Background Investigation activity for the region
WER Integration into GER Staffing Structure and evolving the Account Manager role for EMEA

April 2003 – September 2003
EMEA Programme Manager Intel International, Amsterdam Netherlands
Working as part of the EMEA Staffing Team. Responsible for driving recruiting projects and strategic programmes within the EMEA region.
Leading Project Teams and also working on an individual basis, ensuring continuous Stakeholder Management to implement successful programmes in the region.
Member of the EMEA Core Team for strategic planning for the EMEA Team and Region.
Project work includes:
EMEA Background Investigation Project – involving the implementation of a robust process extended throughout the whole of EMEA
Recruiting projects include: US Recruiting support, Recruiting Outsourcing function, Negotiations and Management of external vendors for job postings and experienced sourcing, Russia HR Readiness project recruiting activity and Map Day, Diversity Team member, and member of both EMEA HR Org Health and GER Staffing Org Health teams
Transition Management Office – EMEA Lead for Aladdin Transition plus EMEA Lead for Hiring@Intel until November 2003 with decision making ability and responsibility for Communication and training strategy for the EMEA Region

August 2000 – March 2003
Staffing Consultant Intel International, Amsterdam Netherlands
Working as part of EMEA Staffing Team. Responsible for all hiring activity within WSER across all business groups.
Partnering with the internal and external customers and stakeholders in support of the hiring process.
Recruitment processes Include: - pre-screen of CV, telephone interviewing, 1:1 interviewing, direct search using the Internet and databases, benefit overviews and extension of offers.
Team lead/team member in several EMEA wide and global projects. This includes: EMEA improvement projects including e-sourcing, Mergers & Acquisitions, Global Redesign projects, and vendor selection.

September 1999 – July 2000
Recruitment Coordinator/Sourcer Cisco Systems, Amsterdam Netherlands
Part of the Netherlands recruitment team. Specifically concentrated on IT, Customer Service and Professional Services recruitment activity.
Partnering with the business for candidate selection, interviewing, co-ordination of interviews and feedback on candidates.
Direct sourcing, by use of databases and web crawlers
Liasing with vendors for search & selection activities and research.
Daily administration and correspondence.

November 1996 – July 1999
Store Manager Oasis, Dubai UAE
Sole responsibility for day-to-day running of the store and staff.
Achievement of sales targets, maximizing sales/company profit and reporting of daily/monthly figures.
Performance management of 7 staff, including development, training and implementing rosters/schedules.
Written reports on sales and swot analysis on competitors completed on a monthly basis.

January 1989 – July 1996
Stewardess Gulf Air, Bahrain
Commenced flying as cabin crew for Gulf Air, and promoted within 2 years to Senior Flight Stewardess. Responsible for customer care and cabin crew on B737.
Promoted in 1994 to Flight Senior. In charge of all safety and service on board, including customer care and management of up to 18 crew for A340 & B767 aircraft, from initial briefing to return to home station.
Safety, training, flight reports, problems solving, man-management and general care of all on board.

August 1986 – December 1988
Medical Secretary Queen Elizabeth Hospital, UK
Working for 3 Ear, Nose & Throat Consultant Surgeons in a busy teaching hospital.
Responsible for all secretarial matters, liaison with hospital staff, maintaining medical records.
Liaison with patients and relatives.


Education

Education
June 1986 Diploma of Medical Secretarial Studies
June 1984 O-Level / CSE Level qualifications from High School

Training
In-house courses completed:
Constructive Confrontation
Effective Meetings
Change-able
Behavioural Interviewing
Negotiating to Win-Win
Biz Acumen
Strategic Partnering
Influence Edge
Program Life Cycle
First Line Manager Survey
Managing through People
In-house courses teaching capability:
Hiring @ Intel
Behavioural Interviewing
Flight School 1 & 2 (HAI)

Skills

Systems Knowledge / Skills
Microsoft Office Infogist
Excel
AIRS SearchStation/Oxygen
PowerPoint Brassring
Microsoft Project PS e-Recruit system
PeopleSoft HR System
Vendor Management
Project Management
e-Recruitment/e-Sourcing
Account / Stakeholder Management
Taleo
Transition Change Management (HAI)

Languages

English - fluent
Dutch - Basic

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