Flex Manager

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Strategy and implementation; restructuring and transformatio

Strategy and implementation; restructuring and transformatio

Work Experience

February 2007 – present KBC BANK AND INSURANCE GROUP Brussels, Belgium
Senior Management Consultant (Internal), Account Manager
• Leading strategy, business development, and operational improvement engagements for KBC entities in Central & Eastern Europe (CEE) in Poland, Bulgaria, Romania, Slovakia, Hungary
• Account management: partnering with local Management Boards to develop (“sell”) and lead project portfolio of 3-5 simultaneous projects; coaching of local management and junior colleagues
• Personal advisor to Group top management (CEE) on management and strategic issues
• Project experience in the following areas:
Insurance
o Defined strategy (3 yr) and focused business transformation plan; managed several resulting strategic projects
o Redirected distribution strategy and network operational model: redefined functions/processes, turned administrative network into sales-driven organisation; focused on captive channels and increased cross-selling
o Restructured headquarters organisation – streamlined and reduced HQ structure and management layers, aligned HQ and network functions
o Developed, launched sales channels including concept, organisation development, targets, sales and performance management: yielding €10M top and bottom line improvement in first year for insurance broker channel
o Defined and piloted sales performance improvement initiatives: introduced standardised sales management practices and simplified processes throughout network
o Created performance management and related incentive systems for sales network to improve attractiveness of workplace and increase staff retention: increased visibility on business performance and helped dramatically reduce employee turnover

Consumer Finance and Lease
o Business planning and implementation of Greenfield venture, including opportunity assessment, value proposition, business model and detailed financial plan for Consumer Finance firm in Romania and Full-Service Leasing venture in Poland (from idea to successful market launch in 9-12 months)
o Supported operational / commercial due diligence and valuation of Bulgarian consumer finance firm

Retail Banking
o Prepared capital investment plans (5yr) at Group level to accelerate and optimise global ICT investments, and create standard Group ICT systems and business processes
o Led operational, commercial due diligence and supported valuation / post-merger integration for Slovakian banks
o Analysed cost reduction potential and value creation levers for Hungarian bank - evaluated customer / product profitability, proposed revised service model and streamlined Head Office organisation structure

February 2005 – February 2007 TOYOTA MOTOR EUROPE, European R&D Headquarters Brussels, Belgium
Manager, Planning and Operations Division
• Managed team of 12 people in Toyota’s European R&D centre during intensive expansion and transformation
• Overall responsibility areas included: Corporate planning, Human Resources support; Budget forecasting and control; Procurement; Facilities management and Administration
• Improved operational / financial efficiency using Toyota’s Lean Operations practices; achieved cost reductions of €1,5 million in 18 months through efficiency measures; forecasted and controlled € 9 million central budget

FREELANCE CONSULTANT
September 2003 – January 2005 The Netherlands, Belgium, U.S.
Project Manager, Consultant / Financial Analyst
• Operational improvement project at US arm of European industrial firm resulted in: reduction of waste in targeted costs and processes by 40-50%; reduced costs of approx. $1 million in 1 year via analysis and redesign of complex processes, activities and organisational restructuring
• Project manager of 10+ person team in initial phase of multi-year engagement at leading global automaker; developed detailed business case, scope and multi-year plan for successful pan-European system implementation

September 2002- September 2003 ABN AMRO BANK Amsterdam, The Netherlands
Manager, Strategy and Special Projects, B2E Portal Initiative
• Led small team; managed several projects for group-wide Business-to-Employee portal; built alliances within ABN AMRO organisation, both ad hoc and strategic, to sell the technical concept of the project to business managers within the bank
• Programme strategy development and promotion to Business Unit heads and Executive Committee; Developed business cases based on strategic plan to apply new Internet technologies within ABN AMRO; Internal and external benchmarking

1999 – 2002 THE BIG PICTURE E-BUSINESS STRATEGISTS Amsterdam, The Netherlands
Senior consultant / Project Manager, Senior Project Manager
• Business-driven strategic consulting services focusing on E-business, working for primarily blue-chip clients in Europe at senior management and board-level
• Established new venture and E-business offering, created successful online mortgage bank: performed opportunity analysis, developed business model and value proposition, supported implementation and market launch
• Developed interactive strategy and presence for leading Dutch mobile operator
• Performed qualitative market research to support re-design, launch of interactive / multimedia corporate identity for Global 500 company
• Assessed opportunities and developed scenarios to expand reach in niche customer segments at multiple units of global financial services firm
• Led development of secure client extranet for unit of Benelux bank
• Restructured high-tech firm’s business plan on behalf of VC firm preparing for 2nd round funding
• Developed consulting methodologies and led internal consulting functions

1996 - 1999 DELOITTE & TOUCHE CENTRAL EUROPE MANAGEMENT CONSULTING Budapest, Hungary
Project Co-ordinator, E-business consultant
Main responsibilities: participation in several pan-regional projects, including:
• Development and implementation of Deloitte’s E-business Service Line in Central Europe
• Analysis, due diligence of M&A opportunities for European Internet Service Provider in expansion phase and post-merger integration support
• Co-ordination of Deloitte’s Global Wide Area Network (WAN) expansion in CEE region, and the implementation of a regional knowledge management system

1995 – 1996 INTERNET CONNECT EUROPE Budapest, Hungary
Head of Research and Internal Projects
Main responsibilities:
Pre-sales activities, Internet opportunity research, client and own website development, training clients on the use of the Internet and its potential

1993 - 1995 AMERICAN LANGUAGE SCHOOL Szeged, Hungary
Teacher of English
Main responsibilities:
Taught English at all levels, at a privately-operated language school


Education

2008 – 2009 Vlerick Leuven Ghent Management School
Executive Master Class in Corporate Finance

2007 – present KBC Group
Operational Excellence:
Process Improvement, Measurement, Evaluation, KBC Masters program

2005 - 2006 Toyota Motor Europe
Management / Leadership, HR Management; Problem Solving, Toyota Way

1997 - 1999 Deloitte & Touche Management Consulting
Consulting, Project Management, Sales skills, Methodology;

1989 – 1993 Lewis and Clark College, Portland, OR, USA
Bachelor of Arts

1991 – 1992 József Attila University, Szeged Hungary
Overseas study in East Central Europe


Skills

Strategy and Corporate Finance:
Market Value Creation Opportunity Assessment Key Strength
Market Entry / Growth Strategy Key Strength
New Venture Development Key Strength
Financial Models and Forecasts Strong
Business Unit Strategy Key Strength
Strategic Planning Key Strength
Market Growth Forecasting Experienced
Distribution and Operational Strategy Strong
Merger Due Diligence(Commercial, Operational) Experienced
Valuation support Knowledge

Revenue Growth:
Value Proposition, Business Model Development Strong
Sales and Channel Management Experienced
Sales performance improvement Strong
Product, Customer Profitability/Optimisation Experienced

Operations and Productivity
Process improvement Experienced
Activity Value Added Assessment Experienced
Cost Reduction Strong
Lean and Six Sigma Experienced

Research and Analysis:
Market and Competitor Analysis Strong
Consumer Segmentation Strong
Benchmarking Strong
Qualitative Market Research Experienced
Field Market Research Strong

Project Management and Leadership:
Project and Programme Management Key Strength
Line Management Experienced
Account Management Experienced
Project Portfolio Optimisation Strong
Coaching Key Strength
Change Management Basic




Languages

English - mother language;
Hungarian – fluent;
Dutch - excellent reading, comprehension, intermediate speaking;
German – basic knowledge


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