Flex Manager

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CEO, COO, Managing Director, General Manager

CEO, COO, Managing Director, General Manager

Work Experience

Period: 2001 - present
Company: Waspo BV i.o.
Location: Amsterdam, Netherlands
Position: Chief Operating Officer (COO)

- Chief Operating Officer of Waspo, a pan-European Application Service Provider, specialized in ERP, CRM, HRM, Finance and e-procurement.
- Member of the Executive Management Board and the Management team.
- Refine the business plan: defining and executing an operational and strategic plan that set forth intermediate and long-term strategic goals.
- Communicate with venture capitalists and drive the capital fund raising.
- Recruit and develop key management and employees.
- Negotiate strategic alliances.
- Contribute to the overall vision and direction of the company and play a senior leadership role, both strategically and day-to-day, overseeing both the external and internal service delivery functions for the company, with principal accountabilities for operations, administration, P&L, finance, strategic planning, legal & general aspects of the business, human resources, customer service, client implementation.
- Drive the preparation of targets and forecasts to meet or exceed strategic plan.
- Setup systems to measure and monitor plans, progress, and costs.
- Support the business development of the firm by ensuring our service delivery models are replicable and scalable.
- Working toward raising public interest and awareness and promoting the products and services to potential clients and funders.


Period: 2000 - 2001
Company: Identikey (Europe) BV
Location: Amsterdam, Netherlands
Position: Vice President EMEA

- Serve as the Vice President in the EMEA (Europe, Middle East and Africa) region for Identikey, an Australian software development organization specialized in Internet Security (e-security), e-banking and e-commerce.
- Member of the Executive Management Committee of Identikey.
- Develop a strategic plan that sets forth intermediate and long-term strategic goals.
- Prepare the organization to execute the strategic plan, including recruiting, training and retaining personnel, managing the company’s financial and human resources, and further developing the additional tools necessary to carry out the mission of the program.
- Fiscally manage the organization including developing a rational cost structure and managing the short-term and long range financing needs of the organization.
- Prepare, present and interpret periodic financial and managerial reports for the CEO and Board of Directors showing progress toward executing the strategic plan
- Strategic business development throughout the EMEA region.
- Maximize revenues for the EMEA operation, expend revenue streams, and maintain expense levels.
- Revenue achievement with particular focus on quarterly results due to publicity listed company (IPO).
- Build, train and direct a strong team in the EMEA region.
- Establish a strong team working culture, especially with the combined management/facilitation of sales, channels and support functions.
- Control the sales, marketing and support functions.
- People management.
- Customer management.
- Partner/Channel management.


Period: 1997 - 2000
Company: CIM
Location: Jinan, China
Position: General Manager

- General Manager of CIM in China, a subsidiary of the CIM Group (Hong Kong based).
- CIM, started under my supervision in 1997, grow to 29 employees and a turnover of US$ 5.4 million. The core activity is to build and consolidate our client's presence on the Internet. We provide our clients with an integrated set of strategy, creative and technology services that take them from concept to launch and operation of their Internet businesses.
- Responsible for general management including administration, operations, P&L, finance, strategic planning, business development, sales, marketing, human resources and customer service.
- Set the short- and long-term strategic direction of the company, identifying major company goals and defining the corporate mission, hone and refine the strategic direction of the company on an on-going basis.
- Build strong organizational processes and competencies to run an efficient and effective operation, control and update all financial issues.
- Work consistently to increase profit, revenue and market share, and ensure maximum turnover at minimum cost.
- Plan and layout the firm's structure, define and identify each department, set realistic targets and goals for each department to achieve.
- Recruit, train and direct all the department heads and ensure team working spirit within the staff.
- Advice, counsel and provide e-Commerce business solutions, like strategy planning, strategic alliances, marketing, web planning, web design, content development, system planning and development.
- Evaluate and deploy new e-Commerce technology and tools, while integrating client's new Internet-enabled enterprise with traditional systems and trading partners.
- Consult with clients, write project proposals, design strategic plans, prepare cost estimates, provide sales quotes, project descriptions and presentations.
- Manage, coordinate and monitor client's projects development.
- Provide follow-up training and support for clients on the use of the Internet and e-Commerce.


Period: 1993 - 1996
Company: Spaapen & Versteeg
Location: Netherlands/China
Position: Director/Founder

- Director and co-founder of Spaapen & Versteeg, a Marketing and Investment Consultant specialized in building business between Western and Chinese companies and authorities.
- Evaluate investment opportunities (from US$ 4 million to US$ 70 million).
- Refine business plans.
- Raise capital funding.
- Build Joint Ventures.
- Project management, interim management and supervision at all stages of the joint venture.
- Conduct market research, feasibility studies and strategic plans.
- Build and consolidate our client's presence in China.
- Identify and build market opportunities and business development strategies for the Chinese market; monitor and maintain client's market position.
- Build strong relationships with government bodies, companies and consumers that influence our client's operations in China.


Period: 1992 - 1993
Company: Mobilis
Location: Netherlands & France
Position: Country Manager

- Responsible for the Dutch market for a maritime company producing high grade buoys, which implied market research, networking and the promotion of their products.

Education

Period: 1990 - 1993
University: Erasmus University Rotterdam
Location: Rotterdam, Netherlands

- Business Administration (Management & International Marketing)
- Projects: "Management of complex organizations", "Strategic issues in export management", and "Project management in Third World Countries".


Period: 1986 - 1989
University: University of Leiden
Location: Leiden, Netherlands

- Propaedeuse in the study of Dutch Law.


Period: 1979 - 1986
University: Saint Joseph
Location: Carpentras, France

- Baccalaureate in French literature

Skills

Strong senior leader, excellent communication skills, strategic planner, budgeting and financial management skills, result oriented, extensive experience in building and leading companies in startup or expansion phases.

Languages

- Dutch: fluently
- English: fluently
- French: fluently
- German: average
- Chinese: in progress

Other

Period: 1998 - 2000
Company: Shandong International Academy
Location: Jinan, China

- Member of the Board of Directors
- Member of the Board of Directors of Shandong International Academy, an international school in Jinan, as well as member of the marketing group that is responsible for all promotional activities concerning the school.


Period: 1989 - 1990
Company: Koninklijke Marechaussee
Location: Gouda, Netherlands
Postion: Officer

- Military service at the Military Police.

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